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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.... ...Delia Jallands
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I am very impressed with your service and will definately recommend you to my friends and my friendly ... ...Anne Aggiss
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Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others.... ...A R Barrett
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Excellent and speedy service. ... ...Delia Gaze
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Item arrived on date advise. Very happy with service. Thank you!... ...Chris Tabori
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ... ...Dylan Hall - DCR International
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Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
Regards
DAVE.... ...DAVE RANGER
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Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.... ...Jonathan Dixon
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Thank you for the immediate response. Goods received as expected.... ...Nigel Williams
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more reviews... |
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