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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie....
...Diana Dalton
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy....
...Arthur Elliff
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !!...
...M.White
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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As all ready stated, the service I received from My Tub was first class. I was infomed all the way regarding delivery and everything ordered turned up.
Very proffessional service.
Regards
Frank Dove...
...Frank Dove
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Very happy with service and product received. thank you...
...neil hickman
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again....
...Bob James
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f...
...Graham Burgess
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