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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha... ...Mr T J COOPER
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!... ...PHILIP WILKINSON
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.... ...Vivek Joshi - Suprimo Products
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Mytub were very helpful and service was excellent.... ...Helen
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Needed two deliveries to complete the order, but other than that this was a good service. ... ...Martin Smith
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered.... ...Ms S E Ellis
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All is ok, the delivery cost is a little high.... ...Chan Wai Yin - William
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Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend ... ...Peter foster
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.... ...Mr David Gordon
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.... ...K.L.Simpson
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more reviews... |
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