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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful...
...Trevor Utting
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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The order was processed and received with no problems in a good timescale....
...Malcolm Flack
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Thanks for a swift speedy delivery.
Ian...
...Ian Wright - iwDesign3d
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Excellent customer care and service from your front office staff.
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...John Douglas
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Great feedback and prompt delivery....
...Allan BC Duffus
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles...
...Martin Gillard Vigo Limited
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