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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!...
...maria cox
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Excellent service - communications very good...
...Richard Pinker - Mr
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve...
...SILEX LTD
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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Efficient & excellent service, very impressive. Keep up the good work.
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...Martin Stanmore
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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Excellent service, great communication, good prices,
thank you
Graham...
...Thompsons Fish and Chips
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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