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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future....
...Richard Ward
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Competitive pricing, free and timely delivery.Fuss free....
...Patrick Howley
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Delighted with the service received. The product was well priced and exactly as described. Delivery was prompt and the goods received on the promised date.
I will have no hesitation in using the company again and recommending it to others.
Thank.
Roger Smallshaw...
...roger smallshaw
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ...
...Mike Walton Property Maintenance
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again...
...James Reynolds -
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey...
...Michael Caffrey
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Great service with regular updates on delivery. No need to chase anyone product arrived as described...
...Christopher Robinson - Evolve Services Group Ltd
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!...
...Richard Draper
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