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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Excellent Service...
...Mister capital Holdings Limited
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product....
...Karen Rumsey
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess....
...John Burgees
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The anti-vibration mounting mat for my pump works really well the pump operates quietly....
...Dr Ian Garth Higginbotham
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support....
... A Greene
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
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...Patricia Drake
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...
...a c johnson
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton...
...Michael Frampton - Tri Management Ltd
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