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Product was delivered speedily and on time. Efficient service - thank you... ...Alan Marlow
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Thanks, we have received the item..! very prompt.. thank you verymuch... ... Farook K Chalarath
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ... ...Kevin D Fuller
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Very helpful service with useful updates. Able to source difficult to find products.... ...Carbennan Cars
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ... ...Mark Fowler - Trade Connections Ltd
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Good service thanks - kept me advised well on status of order. Goods packaged well.... ...P H Lisle
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Order was delivered very quickly and efficiently.... ...Gillian Dunnet
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Many thanks for efficient service... ...Mrs P Stewart
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.... ...Ian Parkinson
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more reviews... |
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