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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad....
...Mr Mark Shaw
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Very good!...
...EPD Singapore Services Pte. Ltd.
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You have a great service and offer very reasonable prices on hard-to-find items....
...Amadi Cisse
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...
...John Greig
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ. ...
...D.K. John
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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very helpful and excellent service...
...Andrew Halpin
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you...
...19 the dale aberford
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Good website. Good prices. Excellent service. Thank you....
...John Lawton
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