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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service....
...Andrew Vogel
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option....
...Roy Cullington
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Thank you so much for the quick delivery. good service....
...Hayley Pugh - Supermarket Alliance Ltd
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service...
...Keith Lipscombe
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional....
...Jenny Adams
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order is complete we will pick it from yours monday...
...MRS K K DHANDA
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more...
...Peter Carter
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more reviews... |
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