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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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very good. delivery made on date advised.
thank you...
...c.j. craig
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I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation....
...Mr John Lacy
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...
...EA Hunter
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Very easy transaction , part delivered on time...
...EXELDENT
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Well handled purchase and delivered when they said , would buy from them again....
...Stephen Emley
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Excellent service. Goods arrived promptly Job done!...
...David Fowler
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Very prompt service and a good price too!...
...James Spencer
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...
...Guy Greenwell
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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