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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks...
...Sue Rushton
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
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...V wiffen
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good communication and goods as expected...
...St Monica Trust
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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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excellent, prompt service will definitely use this company again...
...Aphro McCullough
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...
...Debbie Cornelius
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excellent from start to finish
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...steve stanton - sdselectrical
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!...
...Ray Howell
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more reviews... |
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