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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton...
...bernard egerton
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much....
...Vicente Jesus Vegazo Rodriguez
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good....
...Mr I S Cameron
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Fantastic service, next day delivery, very satisfied....
...Marian House Nursing Home
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:)...
...Mike Matty
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John...
...David John Burdon
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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