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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!...
...Richard Stevens
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Order recieved, good professional customer service, with thanks...
...SAMA Organisation Ltd
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First class service...
...Brian Thomas Carter
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Excellent Service, all received, and very happy....
...Alan Bull
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service....
...Mrs Irene V Turner
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client....
...C Taylor
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Item delivered in good condition on the day that was forecast...
...John A McBean
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Received excellent service and communication in up-dates on delivery details. Product was as expected....
...Mrs Margaret Hodge
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