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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!...
...Richard Stevens
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1st class service thanks...
...chris martin
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Very impressed with serice....
...Susan Collins
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First class service all round and most appreciated. Many thanks....
...B.W.RULE
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Great company can not fault it in any way great service many many thanks regards from Terry ...
...Terry McNicholas
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Very Good service ...
...Richard Simmonds
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Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!...
...Asta Jv
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub....
...Paul Harrop
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote...
...colin mote
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more reviews... |
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