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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.... ...Scott Pattison
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ... ...Peter Button
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Very quick and efficient service kept us well informed at every stage... ...R J Malton
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.... ...Paul Rogers - Mr
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good... ...Tom Thornton
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick... ...Richard Kite
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ... ...mr t j weeks
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Product delivered in a few days at a reduced cost from list. Good service.... ...David Knight
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The part was exactly what I needed. Thanks for a great service.... ...Garry Walker
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more reviews... |
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