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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay...
...Adrian Stevens - Adrian Stevens Plumbing
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
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...Clive Orchard
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...
...Robert McNamara
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub...
...David Mcmullon
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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Ordered and delivered the next day. Very pleased....
...kbr
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Very helpful quick service will use again and recommend to friends. Thankyou ...
...Julie Page
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance...
...Nigel J Masters
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more reviews... |
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