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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched....
...Allan Wragg
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service....
...Lindsey Knox
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Very fast delivery and genuine products....
...c waterman
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...
...Martin Land
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Pleased with service, would use again , value for money....
...Mrs Norah Powell
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it....
...ANTONY MELBOURNE
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Very fast delivery. Top Ware. Top ware. Gradly again....
...Manfred Ploesch
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again....
...Anthony Lelli - Swalcliffe park school
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