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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well....
...Anthony Morgans
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...
...Graham Currie
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Easy to order and delivered efficiently...
...Matthew Jones - CHRES Ltd
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Very efficient service!...
...AlixPartners Ltd
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...
...Miriam Leonard
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging....
...PeterBennion
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The service was brilliant and the staff so helpful. ...
...Wendy scott
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