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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.... ...M N Porter
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Tremendous product and great service.... ...Sean Ramsden
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good system that kept me up to date. Nice to do business with you.... ...Coralie Ramsey
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again... ...Glenda Garcia
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Our boiler arrived on time, thank you for your help regarding installation!... ...clive hamer
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Fantastic and delivered promptly ... ...Georgina Pearce
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Great service, free delivery, highly recommended.... ...Ross Emmington
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
... ...Malcolm Kippax
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced... ...MARTIN SEYMOUR
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more reviews... |
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