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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks... ...Aled Jones
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.... ...Hitachi Automotive Systems Ltd
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave... ...David Andrew Nichols
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub... ...David Mcmullon
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it.... ...Bryan hodgson
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Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you.... ...E M Holland
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.... ...Edward Andrew Wyatt
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value... ...Steven
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Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley ... ...Michael Bottomley
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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more reviews... |
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