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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".... ...Marjorie Walker
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Parts arrived on time and in good condition. Thanks.... ...matthew tulley
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Simple ordering system and prompt confirmation, updates and delivery. ... ...Louise
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item .... ...Philip Riley
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Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.... ...Pauline Stinson
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Excellent comms and generally a first class purchase. Thankyou... ...Roger Auty
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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much!... ...Shaun Carr
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