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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item .... ...Philip Riley
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.... ...Andrew OwenSmith
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Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job... ...Joel Grant - ACL Engineering Ltd
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo... ...Rizzo J-Pierre
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ... ...Lisa Ryan
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.... ...Alan Pickwick
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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Easy to use and delivered quickly. Thank you.... ...Paul Padden
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ... ...Neil Scroxton
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