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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub...
...Mr T M J Leeming
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround....
...Jenna Jones - Photonic Measurements
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Nice one Laurie ! Surf on dud ...
...Clarisford Developments Ltd
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All good recived promptly thank you I will use again ...
...Richard McELroy
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Excellent service. Quick and efficient. Thank you. ...
...David Allen
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Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances....
...Caldey Abbey
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future....
...Ashley Ford
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All good. Arrived when promised and was the best price we could find.
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...chris daw
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