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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!... ...Colin Payne
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.... ...Paul Hodgins
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers... ...Carrianne Hall
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
... ...ken wilson
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GOOD SERVICE... ...Mrs Jennifer m lane
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN... ...Laurence Forrester
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you... ...Celia Handel
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What an excellent service!... ...Linda Bladon
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE.... ...Vinroy Blackwood
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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