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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Excellent service, many thanks...
...Stuart Coleshill
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again....
...Andrew OwenSmith
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!...
...Mark Hawkins
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns...
...Mary Cairns
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...
...Iain ONeill
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Excellent service, really prompt to reply and helpful.
John ...
...John Corrall
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Delighted with the prompt and efficient service. First class!...
...Gillian Cripps
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no problems. excellent service....
...r pattinson
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more reviews... |
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