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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Thanks for keeping in touch on the delivery of this order....
...Pieter Knook
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V pleased with service received. Will use again....
...Thomas Plastering and General Builders
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ...
...Edmund Lusk
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Would not use again although delivery was free waited far to long 2 weeks...
...Peddarsway bed and breakfast
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Excellent service Steve in Sales could not be more helpful....
...Paul Sands
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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Item arrived promptly and as ordered....
...A C Fergusson
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more reviews... |
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