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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks...
...Zoe Metcalfe
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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Received order as described on date given by a friendly man in a van!...
...Maria Spicer
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended...
...dugald Macaulay
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Good service and prices. Ordered heated mirrors and a shower screen. Delivery slightly delayed, initially notified of this. Then had to email to find out if order had arrived at depot. It had, but depot glasgow did not have a van going out to Stirling. To get the goods to me depot sent some one out in their own car to ensure I had the goods in time for my bathrooms refit. Goods arrived in perfect condition. Was very pleased....
...M Thompson
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
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...Stuart Malone
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Fantastic service and really helpful chasing down delivery...
...Simon Macpherson
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Quick delivery and exactly as ordered. Will definitely use again....
...Robert Suckling
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Thank you - a very efficient service and excellent telephone support staff. ...
...Margaret Miller
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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