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Easy to use and delivered quickly. Thank you....
...Paul Padden
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive....
...Hoylake Parade Community Centre
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks...
...D.C. Duncan
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again....
...Peter Spurden
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Excellent service and del.
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...WINT LEES - Mr
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...
...Hazel WhitelockWainwright
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ...
...David Carstairs
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I order from MyTub Ltd at least a few times a year. The website couldnt be simpler to use and my order is always delivered to me without any problems or delay. I have never had cause to complain about any of the products that MyTub Ltd supply. Thank you. ...
...Lisa Smith - Bircham Dyson Bell
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