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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ... ...Thomas Decombo
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Excellent service. I ordered the wrong part and they took it back without any problem.... ...Chris Moyler - C&S Building Services
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Easy to use website.
Order recieved on advised timescale.
Very good service.... ...John Tobin
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.... ...I Booth
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a good all-round service, thank you for the swift response.... ...Alan Ledger Coops EMBS
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received in good order and on time... ...Brown Cow Brewery
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
... ...Brian Wesson
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ... ...alan purser
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.... ...Kenneth Appleby
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more reviews... |
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