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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...
...Mr Giles Batchelor
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells....
...Kenneth Wells
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ...
...Mike Aiken
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Great price. Fast dispatch and delivery by UPS. Faultless!!!...
...Will Ball
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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Very good service...
...Edna Fullbrook
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received goods thanks
easy to order and prompt delivery...
...Mark Nankivell
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
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...Michael Morrice
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Excellent friendly service, good communications, quality products .... and the best prices around!...
...Mike Strange
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