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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though....
...David Allen - ̷ Allen
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friendly service people
good products
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...edward newell
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you...
...Geoff Anderson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!...
...Dave
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A...
...EDWIN ELLIOTT
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Excellent service it arrived on the day I was told , 5* ...
...miss sarah lee
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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Excellent service throughout....
...David Fursland
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks....
...debra j shann
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