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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ... ...Peter Barrow
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.... ...Jane Franks
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job... ...Geoffrey Taylor
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks... ...Stephen Perry
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Good speedy delivery thankyou... ...Karl Humphrey
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Washers received yesterday. Many thanks. ... ...Sharon Forbes
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.... ...K.L.Simpson
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Easy to use website, speedy transaction, swift replies... ...Debbie - Mains electrical
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Kept me informed all the time of progress of order good coms... ...Reg Batcheler
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more reviews... |
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