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Great service, goods arrived a day early .... ...I Lowe
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Very efficient - item turned up at scheduled time. Thank you... ...Chris Goss
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Good service. Arrived as ordered. ... ...Aylesbury House
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ... ...Alasdair Fisher
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.... ...Stonebond Properties
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First class service! Fast and efficient!... ...Ruaridh Macleod
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Prompt service.
Delivered part that other stockists said they could not get.... ...Thomas White
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.... ...David Gough
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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