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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation... ...Jonathan Mosse Renovations
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
... ...Tore Saanum
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What you need - a good price and fast delivery... ...Benjamin WELSH
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ... ...Roger Marshall
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days... ...L Turnbull
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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V pleased with service received. Will use again.... ...Thomas Plastering and General Builders
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Excellent and helpful staff,thankyou... ...JohnPeterson
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks... ...MarkT
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