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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Good speedy service. A*...
...plumbtech supplies
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given....
...Anthony Kendrick
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards...
...Sue Wardell
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential....
...Graham Morris
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very good service thank you customer satified...
...maindee nhandymans
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Excellent service my goods arrived in quick time,friendly contacts i would recommend....
...michael bull
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Every think is ok thanks...
...stewart norris
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more reviews... |
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