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good service all-round
thanks
Andy ... ...Andy Scott - Cliftons
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
... ...Chris Askew
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Brilliant service would use them again.very knowledgeable. ... ...Richard Mace - The Coppice Primary School
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ... ...Rod Southern
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Very helpful customer service when I messed up on the transaction.... ...David Simpson
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.... ...Andrew Evans
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Many thanks delivering package on the date as stipulated. ... ...Dr Harry Eccles
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.... ...Kenneth Appleby
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Good service ... ...mary beeny
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