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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.... ...M E Theeman
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.... ...A F Leader
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very good service will use again , highly recommended ... ...platters harunu tercan
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A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20... ...V M Building Services Ltd
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.... ...David Paterson
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Great communication, delivered on the date quoted, best price. Would recommend.
... ...Michael Sage
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Brilliant service. Excellent comms. I would most certainly use you again. ... ...Dai Llewellyn
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer.... ...Stuart Pryde
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Good speedy delivery thankyou... ...Karl Humphrey
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more reviews... |
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