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Good service and quick delivery. No problems at all. commendable. ... ...Phillip John Stocking
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased... ...Roy Beeley
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Very helpful and excellent service- many thanks
... ...Martin Downes
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!... ...David Tong
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN... ...Rob Poulton
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Good service. Faster to send the order with DHL to Iceland... ...Agnar Árnason
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.... ...Mr Paul Bruce
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended... ...dugald Macaulay
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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