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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
... ...Tore Saanum
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!... ...James Bailey
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison... ...JOHNSTON COMBINATION BOILERS
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Good communication,quick delivery and good value, just the service we are all looking for... ...Terence Falcus
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Great service thanks... ...Daran Joshi
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very satisfactory service. thank you very much... ...george baker
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ... ...ELIZABETH COSTFORD
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Very Pleased with product and service, and very good communication.
Thank you... ...Mr T Stubbings
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha... ...Mr T J COOPER
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Picked the item up today. Just what I ordered. A fine delivery process.... ...George Fowle
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