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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Speedy service and delivered item as promised. Great service....
...Ian Lomax
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much....
...Delia Jallands
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...
...Michael Howard Humphreys
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done....
...Boyd Coughlan Ltd
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Good service and part delivered on time...
...Malcolm Hieron
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recieved with thanks...
...mitchellspipeservices
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Excellent service and delivery. Would definitely use again. ...
...Amy wakem
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Thank you order arrived when you said it would. Brilliant
Thanks
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...lizbeth williamson
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