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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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Provided a great and fast service for the item I ordered, highly recommended ...
...Peter Craig
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Good value, quick service...
...Stuart Ainslie
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Great service will recommend...
...Diane Bindley
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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was a mix up in address but was sorted out realy fast was quite empressed with the service...
...J G AIRD buildingrepairs
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Great service, kept me updated along the way. I recommend using this company!...
...peter Jones
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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