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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks...
...R S Botham
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Speedy service and delivered item as promised. Great service....
...Ian Lomax
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The part was exactly what I needed. Thanks for a great service....
...Garry Walker
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary....
...Roger Mills
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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All worked-out very well, well done, thank you,...
...Jean-Luc Laloe
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Very good service...
...Bowman
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks...
...Paul
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!...
...nicholas burns
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more reviews... |
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