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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ... ...Martyn Probert
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked āfragileā - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted.... ...Sheila Miller
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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Very happy with service and product.... ...Enigma Interactive Ltd
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Many thanks, quick service and at a great price... ...Glyn Prowse - MP building
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Usual prompt service.
Thanks... ...Alec Pearson
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery... ...Kenneth Roulstone
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
... ...Jennifer Killick
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more reviews... |
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