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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over �3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...
...Martyn Probert
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time....
...DIANE PARSONS
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Very happy with service and product....
...Enigma Interactive Ltd
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Many thanks, quick service and at a great price...
...Glyn Prowse - MP building
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Usual prompt service.
Thanks...
...Alec Pearson
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot...
...dot swarbrick
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery...
...Kenneth Roulstone
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
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...Jennifer Killick
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more reviews... |
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