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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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Prompt reply to enquiry and prompt delivery of goods... ...Carl Toon
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Good service, order arrived within a few days.... ...William Bennett
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Helpfull and friendly staff, will use again.
Thanks.... ...hurst plastics ltd
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ... ...Jeremy Cobbold
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Excellent value and great customer service. Thank you... ...Keith Day
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.... ...Gordon Fullerton
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Very good value and delivered in good time. I would definitely use My Tub again.... ...Greg Denton
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU... ...G.GODFREY PLUMBING
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more reviews... |
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