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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...
...Martyn Mills
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Great and prompt service thank you....
...steve Ransome
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more...
...Peter Carter
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everything fine, pleasure to do business with MyTub! thanks....
...John
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish...
...Mr K Advani
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience...
...Jeff Jones
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Could not fault the service!...
...Richard CastleSmith
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more reviews... |
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