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Customer services excellent and product great - would use again....
...Mrs Suzy Francis
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Brilliant...
...Peter Woods London Limited
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou....
...neil biggadike
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The toilet seat was of top quality and delivered promptly. I shall deal with you again !...
...Prof Maurice Shutler
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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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Part came on time. Service brilliant at half the price of other competitors. A big thanks....
...robert carmichael
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...
...Grant S Campbell
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