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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company....
...JC Williams
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham...
...peter kendall - woodland interiors ltd
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend....
...Jack Ribbons
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
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...mike buckley - TLC Property Services
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Fantastic service and really helpful chasing down delivery...
...Simon Macpherson
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Keen price. Excellent service...
...CM Dawson
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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more reviews... |
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