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Very good communication. Delivery worked a treat. Excellent service.... ...Sharon Harton
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Item received with thanks.
A very prompt service, many thanks.... ...A D Weatherley
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you... ...Keith Midgley Fasset
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All good, Little slow in arriving, but the pandemic is slowing most things down! ... ...Ruaridh Macleod - Boiler Services Forfar
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ... ...Hazel WhitelockWainwright
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Yes thank you received in one piece. ... ...Mrs C Gilboy - 1-2 Call Drainage
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Prompt delivery, kept informed of progress, fair price. Thank you.... ...Robert Phillips
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.... ...David Birch
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