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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...
...Nick Fulcher
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
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...Jennifer Killick
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...
...Angela Robertson
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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Order arrived on time as promised. Thanks, good service....
...Neil Westwell
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First rate service, no complaints or adverse comments...
...JAMES FLATT
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...
...David Butt
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,...
...Chris
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more reviews... |
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